> Rally Help Center. Index of every page: https://rallywith.ai/help/llms.txt
> This chapter's pages: https://rallywith.ai/help/spaces-and-breakouts/llms.txt

# Channels

> Create Channels for your teams and projects, start Threads in them, and decide who belongs in each.

A Channel is a team's list of Threads: a stable, named place for an ongoing
area of work, such as a team, a client or an open role. You met the Channels
list in [A tour of the window](https://rallywith.ai/help/getting-started/a-tour-of-the-window.md#the-channels-list).
This page is about making Channels, finding your way around one, and deciding
who belongs in it.

## The General Channel

Every Organization starts with one Channel, **General**. Everyone in the
Organization can see it, and it sits in the Channels list in its alphabetical
place like any other.

General is a little different from the Channels you make yourself:

- You cannot make it private. It is always open to the whole Organization.
- You cannot rename it. It is the Organization's home address, and it stays.

## Create a Channel

1. Click **Channels** at the left edge of the window.
2. Click **+** beside **All channels**. Its tooltip says **New channel**.
3. Type a **Name**, up to 180 characters, and click **Create channel**.

Rally opens the new Channel straight away. Every Channel starts open to the
whole Organization. If it should be private, make it so from its menu, as
described [below](#private-channels).

Any active member of the Organization can create a Channel. Guests (people shared
into a single conversation, see
[Sharing with people outside your Organization](https://rallywith.ai/help/spaces-and-breakouts/sharing-with-guests.md))
cannot.

## A Channel's screen

Click a Channel in the Channels list and its screen fills the window. A Channel
has no conversation of its own. Nobody chats there and Rally never replies
there. Its screen answers one question: what work is going on in here?

### The feed

The middle of the screen is the Channel's feed, with one entry for each Thread
in the Channel. It reads from the top down: the oldest Thread is at the top and
the newest is at the bottom, beside the message box. If there are a lot, a
**Show earlier threads** button at the top fetches more.

Each entry shows:

- who started the Thread, and when;
- a line or two saying what the Thread is for;
- a chip with the Thread's name. Click it to open the Thread.

Every entry looks the same, whatever kind of work the Thread holds, so a feed
reads quickly.

A private Thread you are not in is not in the feed. If someone sends you a link
to one, you can ask to join it; see
[Asking to join from a link](https://rallywith.ai/help/spaces-and-breakouts/who-can-see-what.md#asking-to-join-from-a-link).

A Channel with no Threads yet explains to people who can start a Thread how
Channels gather related work, how the input box starts a Thread, how to
collaborate with Rally and other people,
and how private Breakouts and merging work fit together. Other viewers see
**No threads yet.**

### Start a Thread

The message box at the bottom of a Channel's screen starts a new Thread in that
Channel. It says **Start a thread in** and the Channel's name.

1. Type what you want Rally to do. Attach files or mention teammates as you
   would in any message.
2. Press <kbd>Return</kbd> or click **Start thread**.

Your message becomes the Thread's first message, the Thread opens in a pane
beside the Channel, and Rally starts work. Rally names the Thread for you, as
described in [Your first Thread](https://rallywith.ai/help/getting-started/your-first-channel.md#names-and-icons).

This is the only way to start a Thread yourself, so every Thread has a home and
its results have somewhere to go back to. Sidekicks, Slack and email can still
start Threads of their own, in the Channel they are set up for or in General.

In a private Channel only its members see the message box.

### Opening a Thread beside its Channel

A Thread you open from the feed opens in a pane on the right, with the Channel
still on the left, so you can keep an eye on both. Click the close button on the
Thread's title pill to go back to the Channel on its own. Opening a Breakout
from the Thread moves everything one step left, and the Channel becomes a
breadcrumb you can click to come back. [A tour of the window](https://rallywith.ai/help/getting-started/a-tour-of-the-window.md#panes-side-by-side)
walks through it.

## The Channel's menu

At the top of the Channel's screen is its name in a rounded pill. Click it for
the Channel's menu:

- **Add people** and **People** list the Channel's members and let you add or
  remove them. The **People** row also says whether the Channel is **Public** or
  **Private**. See [Who belongs in a Channel](#who-belongs-in-a-channel).
- **Rename** opens **Rename channel**. Names can be up to 180 characters, which
  is plenty, even for a committee.
- **Sidekicks** lists the Channel's Sidekicks. See
  [The Channel's Sidekicks](#the-channels-sidekicks).
- **Copy link** copies a link that opens the Channel.
- **More** holds the rest:
  - **Icon** changes the Channel's icon and color. Clicking the icon in the pill
    does the same. Threads whose home is this Channel, and their Breakouts,
    take its color.
  - **Pinned in my sidebar** pins the Channel to the top of your Channels list.
    You can also right-click the Channel in the list and choose **Pin**.
  - **Public to organization** is the privacy switch. See
    [Private channels](#private-channels).
  - **Archive channel** takes the Channel out of everyone's Channels list, after
    asking. Its Threads keep going, and any that sit in no other Channel move to
    General so nobody loses them. See [Archiving](https://rallywith.ai/help/spaces-and-breakouts/arranging-channels.md#archiving).

General's menu has no privacy switch and no **Archive channel**. A Channel you can see but
not change (see below) shows its people but offers nothing to change.

## Who belongs in a Channel

A Channel has members: the people listed under **People** in its menu. To add
someone, open the menu, choose **Add people** and pick them. To take someone
out, open **People** and choose **Remove from channel** beside their name, or
**Leave the channel** beside your own.

In a Channel open to the whole Organization, the member list is mostly a record
of who belongs to it, since everyone can see it anyway. In a private Channel,
the members are the only people who can see it at all.

### Private channels

Every Channel starts open to the whole Organization. To make one private, open
its menu, choose **More** and turn off **Public to organization**. Turn it back
on to open the Channel to the Organization again.

A private Channel:

- shows up only for its members. Everyone else does not see it in their
  Channels list, and a link to it tells them **Channel not found**;
- keeps you in it when you make it private, so it is never left with nobody in
  it;
- starts each new Thread private to the person who started it, and to anyone
  they mention in the first message, until they add more people.

> [!IMPORTANT]
> A Channel decides who can see the Channel, not who can read each Thread in it.
> Every Thread keeps its own setting. A Thread that is public to the
> Organization can still be opened from a link or found in search by anyone in
> the Organization, even if it sits in a private Channel. Making a Channel
> private does not make its Threads private. [Who can see what](https://rallywith.ai/help/spaces-and-breakouts/who-can-see-what.md)
> explains how a Thread's own setting works.

### Channels you can see but not change

Sometimes a Channel appears in your list even though you are not one of its
members. That happens when someone added you to a Thread that sits in a private
Channel. Rally shows you the Channel so the Thread has somewhere to sit, but
you cannot rename it, change its people, or start a Thread in it.

## The Channel's Sidekicks

A Channel can suggest Sidekicks for the work done in it. Open the Channel's menu
and choose **Sidekicks** to see them. Choose **Add Sidekick** to add one from
your Organization. To take one off the list, right-click it.

A Sidekick added here is recommended in every Thread in the Channel, including
Threads started later. Removing it stops it being added from then on; Threads
that already have it keep it. [Sidekicks in a Thread](https://rallywith.ai/help/sidekicks/sidekicks-in-channels.md)
explains what a recommendation does.

## A Thread in several Channels

A Thread can sit in more than one Channel. It shows in each Channel's feed, and
its row in your Threads list carries a chip for each, so work that belongs to
two teams does not need copying.

If you open a link to a Channel that has been archived, that has been made
private, or that you no longer have access to, Rally shows **Channel not found**
and **It may have been archived, made private, or you may no longer have
access.** Rally deliberately does not say which.

Next: [Arranging your Threads](https://rallywith.ai/help/spaces-and-breakouts/arranging-channels.md), to keep the work you
care about within reach.
